THE BESPOKE PROCESS

Initial Consultation

This usually starts with a free consultation either via phone, email or by appointment at our Norfolk Studio. This will give you the opportunity to tell us about your project, share images of your room and discuss the overall effect you are trying to achieve. We have 25 years of Interior Design experience.

Choosing the design

Choosing a design is something we can help you with. You may want a rug that is the focus of the room, or maybe a rug that is just a back ground piece. You might want something very traditional or something far more contemporary, for example a geometric design? Our website showcases our entire library of designs, which can all be woven in either flat weave or a hand knotted finish.

Choosing the material

We work with a huge variety of materials. Wool, cotton, PET Yarn (recycled plastic bottles)Bamboo silk, Banana Silk, Mohair, Pashmina and many more. We can advise which material is best suited to your room. For example, flatweave rugs are more suitable for rooms that already have a fitted carpet as they tend to slip on wooden floor or tiled floors.

Select your colours

Choosing the colours is the fun part. We can help match colours to paint colours, fabrics and even art work. We have over 1500 colour tufts to choose from and use SRI colours.

Samples

Samples available on request.

Digital Mock-up

Some clients find this part of the process very helpful. It really is to show the client what the design will look like and to scale. Please be aware that colours can look very different on a computer screen.

Production

I have worked with some of our suppliers for 25 years now. We work with skilled artisans, from all over India, but mainly Jaipur and Bhadohi, in Uttar Pradesh. We have also just started working with a company in Nepal. All of our rugs are hand woven and some of our weavers are 4th generation artisans. Each rug is a labour of love.

Shipping

Our current lead times are 12 to 14 weeks from receipt of order and we only use air freight. All of our rugs are sent to our Studio in Norfolk to be checked and then sent in to the client.
Some of our note intricate designs may take a little longer. We ship worldwide but please contact us for more information

Installation

Installation can be arranged within the UK, but there will be a minimal charge for this.