When you place an order with us you will have given us your name, email address, home address and telephone numbers. We will never share these details with third parties except where we may have to disclose your contact information to product/service suppliers and carriers so that your order can be completed, however they may not pass on this information to others or use it for their own marketing purposes. From time to time we may let you know about new products, events or exhibitions Bombay Sprout is involved in. If you would prefer not to be contacted then we will remove you from our mailing list.
PayPal and Shopify Pay are the companies that process our customer card payments, providing secure online credit card and debit card payment solutions. When your order is placed on our website, your credit card information is encrypted by PayPal secure online payment processing or by Shopify Pay. We do not receive any of your credit/debit card details as this is handled entirely by PayPal or Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
We collect contact information for our mailing list to enable us to let you know about new products, events or exhibitions Bombay Sprout is involved in. If you would prefer not to be contacted then we will remove you from our mailing list.
Cookies are small text files we put in your browser to monitor how our site is used but they do not contain personal information and cannot tell us who you are.
Like many other e-commerce websites, we may use 'cookies' to store and track information about your usage of our site. Cookies are small pieces of information that are transferred from our site and stored by your browser in a small text file on your computer. They are used when you visit our site to record temporary data relating to your visit, to manage the delivery of web pages to you and any registration and ordering processes, and to help us monitor traffic through the site.
BY USING THIS WEBSITE YOU AGREE TO ALLOW IT TO SET COOKIES ON YOUR COMPUTER.
If you do not want to use 'cookies', most Internet browser programs will permit you to turn them off. If you do this, you will still be able to access our site as normal but some processes such as those outlined above that depend on cookies may not work properly.
For any other queries, please contact us.