REFUND POLICY

 

With the exception of bespoke orders (rugs or fabric), we accept returns within 28 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and packaged carefully for return postage. We recommend using recorded delivery to return items and please remember to include a copy of your invoice.

In the event that your product arrives damaged please contact us.

Please return products to:

Returns, Bombay Sprout, 73 Market Place, Burnham Market, Norfolk PE31 8HD.

We will contact you to let you know once your returned item is received and whether we are able to approve a refund. If approved, then your refund will be processed within 14 days.